Contact information

Contact Information

sapphiremarks — sapphiremarks.shop Last updated: October 23, 2026

Order questions, shipping help, returns, refunds — whatever brings you here, the sapphiremarks team is one email away.

Store Information

  • Store Name: sapphiremarks
  • Website: sapphiremarks.shop
  • Operating Company: SAPPHIRE SIGNS, INC.
  • Customer Service Email: thieromullanto@outlook.com
  • Business Address: 6875 Seminole Blvd, Seminole, FL 33772, United States

When Support Is On

  • Monday – Friday: 9:00 AM – 6:00 PM (Eastern Time, USA)
  • Saturday – Sunday: Email support only; replies go out the next business day.

How Fast We Respond

Every email receives an answer within 24 hours on business days. Holidays and major promotions may stretch that briefly — but no customer message is ever left without a reply.

Your Best First Email

Three details make most issues a one-email fix:

  • Your order number;
  • The email address you ordered with;
  • A short description of the issue — photos are a big help for damaged or wrong items.

Arrive with those, and tracking requests, address changes, cancellations, returns, and refunds resolve fastest.

Thanks for shopping with sapphiremarks!